1.Introduction
1.1. “Snopet.co.uk” is the commercial name of the platform, “marketplace” and mobile application belonging to the company MYHA WEB & TRADE S.A.R.L. the company MYHA WEB & TRADE S.A.R.L, which manages all e-commerce activity, as well as an IT, logistics and payment infrastructure, for the sale and purchase of animal products and services “produced” on the English territory.
1.2.These Terms and Conditions apply to buyers and sellers on the Marketplace and the “Snopet.co.uk” mobile application and govern their use of the Marketplace, the mobile application and all associated services.
1.3.By using our Marketplace and/or our Mobile Application, you accept these terms and conditions in full. If you do not agree with these terms and conditions or any part of these terms and conditions, then you should not use our Marketplace or our Mobile Application.
1.4.If you use our marketplace and/or our Mobile Application as part of a business or any other commercial project, in doing so, you:
1.4.1.confirm that you have obtained the necessary authorization to accept these terms and conditions;
1.4.2.you bind yourself and the person, company or other legal entity operating this business or commercial project to these terms and conditions; And
1.4.3.agree that the term “you”, when used in these terms and conditions, refers to both the individual user and the relevant company or legal entity, unless the context requires otherwise.
2.Registration and account
2.1.You cannot register on our marketplace and/or our Mobile Application if you are under 18 years old “by accepting these general conditions, you guarantee and represent to us that you are at least 18 years old”.
2.2.If you register for an account on our marketplace and/or mobile application, you will be asked to provide an email address/user ID and password, and you agree to:
2.2.1. keep your password confidential;
2.2.2.inform us immediately in writing “using our contact details provided in section 26below”, if you become aware of a disclosure of your password; and
2.2.3.be responsible for any activity on our marketplace and/or mobile application resulting from a breach of confidentiality of your password, and you acknowledge that you may be held liable for any losses resulting from any such breach.
2.3.Your account must be used exclusively by you and you must not transfer your account to any third party. If you authorize a third party to manage your account on your behalf, you do so at your own risk.
2.4.We may suspend or cancel your account, and/or change your account details, at any time, in our sole discretion and without notice or explanation, provided that if we cancel products or services for which you have already paid but you have not yet received, and you have not violated these general conditions, we undertake to reimburse you the amount you paid. See section 4.2 below for further information on refunds.
2.5.You can, at any time, unsubscribe and delete your account on our marketplace and/or our mobile application, by contacting us using the contact details indicated in section 26 below.
3.General Conditions of Sale
3.1.You acknowledge and agree that:
3.1.1.our marketplace and/or mobile application provides online and transaction facilitation locations for sellers to list and sell their products on our marketplace and/or mobile application, and for buyers to purchase the products offered by sellers;
3.1.2. we accept binding sales, on behalf of the sellers, but (unless “snopet.fr” is indicated as the seller) Snopet.co.uk is not a party to the transaction between the seller and the buyer; And
3.1.3.a contract for the sale and purchase of one or more products will enter into force between the buyer and the seller, and consequently you undertake to buy or sell the product(s) concerned, upon confirmation of purchase by the buyer via our marketplace and/or our mobile application.
3.2.Subject to these general conditions, the seller’s commercial conditions govern the contract of sale and purchase between the buyer and the seller. Notwithstanding the foregoing, the following provisions shall be incorporated into the contract of sale and purchase between the buyer and the seller:
3.2.1.the price of any product will be that indicated in the list and description of the product concerned;
3.2.2.the price of any product must include all taxes and comply with applicable laws in force;
3.2.3.delivery costs, packaging costs, handling costs, administrative costs, insurance costs, other incidental costs and charges will only be the responsibility of the buyer if expressly and clearly stated in the list and description of the products concerned;
3.2.4.the Products must be of adequate and satisfactory quality, fit and safe for any purpose specified in the Product Listing and any other description of the Products furnished or made available to the Buyer by the Seller, and conform in all material respects to this list; And
3.2.5.with respect to physical products sold, Seller warrants that it has title to and is the sole legal and beneficial owner of the products and/or has the right to supply such products pursuant to this agreement, and that such products do not are subject to any third party rights or restrictions or prohibitions, including with respect to intellectual property rights and/or any criminal, insolvency or tax investigation or proceeding.
3.2.6.Seller warrants that, where a product sold has such terms, it will provide detailed information about the terms of the product, any applicable warranties, and any other terms necessary to inform the buyer about the product and its use in the product section. specifications provided on each product page on our marketplace and/or mobile application.
4.Returns and Refunds
4.1.Product returns by buyers and acceptance of returned products by sellers will be handled by us in accordance with the conditions set out in the « Returns and Refunds page » available on our marketplace and on our mobile application, which may be modified from time to time. Acceptance of returns will be at our discretion, subject to compliance with applicable laws in the country of operation.
4.2.Refunds for returned products will be managed in accordance with the conditions defined in the « Returns and Refunds page » available on our marketplace and on our mobile application, which may be modified from time to time. Our rules on reimbursements will be exercised at our discretion, subject to compliance with the laws applicable in Moroccan territory. We may offer refunds, at our discretion:
4.2.1.Under the price of the product;
4.2.2.for local shipping costs (as indicated on the refunds page on our marketplace and on our mobile application); And
4.2.3.by means of store credits, vouchers, mobile money transfers, bank transfers or such other method as we may determine from time to time
4.3.Returned products will be accepted and refunds issued by Snopet.co.uk, acting for and on behalf of the seller. Notwithstanding paragraphs 4.1 and 4.2 above, in relation to animals, Snopet.co.uk will only issue refunds for failure or failure to deliver. Refunds of payment for these products for any other reason will be subject to the seller’s terms and conditions of sale.
4.4.Changes to our « Returns and Refunds page » available on our marketplace and on our mobile application, will be effective and will apply to all purchases made from the date of publication of the said modification on our marketplace and on our mobile application.
5.Payments
5.1.You must make payments due under these terms and conditions in accordance with the Payments Information and Guidelines available on our marketplace and on our mobile application.
6.Store credits
6.1.Store Credits may be earned and administered in accordance with the Snopet.co.uk Store Credit Terms and Conditions, as may be amended from time to time. Snopet.co.uk reserves the right to cancel or withdraw Snopet.co.uk store credit rewards for any reason in its discretion, including if we suspect fraud or an unlawful act. You can view Snopet.co.uk’s terms and conditions relating to store credits and your account information relating to Snopet.co.uk store credits on our marketplace and on our mobile application.
7.Promotions
7.1.Promotions and competitions run by Snopet.co.uk and/or other promoters or advertisers will be administered in accordance with the Promotions Terms and Conditions, where applicable. You can consult the General Conditions of Promotions, where they apply, on our marketplace and on our mobile application.
8.Rules for your content
8.1.In these terms and conditions, “your content” means:
8.1.1.all works and materials (including, without limitation, text, graphics, images, audio material, video material, audio-visual material, scripts and files) that you submit to us or you submit to our marketplace and/or mobile application for further publication, processing or transmission; And
8.1.2.all communications on our marketplace and/or on our mobile application, including product reviews and ratings, comments, reactions and comments.
8.2.Your Content and Snopet.co.uk’s use of your Content in accordance with these Terms and Conditions must be accurate, complete and genuine.
8.3.Your content must be appropriate, civil and in good taste, and conform to generally accepted standards of ethics and behavior on the Internet, and must not:
8.3.1.be offensive, obscene, indecent, pornographic, suggestive or sexually explicit, or in any way related to the animal world;
8.3.2.explicitly inciting violence, and/or with racist tendencies or connotations; Or
8.3.3.be blasphemous, in violation of legislation on racial or religious hatred or discrimination;
8.3.4.be deceptive, fraudulent, threatening, abusive, harassing, anti-social, hateful, discriminatory or inflammatory;
8.3.5.cause annoyance, inconvenience or needless anxiety to any person; Or
8.3.6.constitutes spam.
8.4.Your content must not be illegal or unlawful, infringe any person’s legal rights or be capable of giving rise to legal action against any person (in each case, in any jurisdiction and under any applicable law). Your content must not infringe or violate:
8.4.1.any copyright, moral right, database right, trademark right, design right, substitution right or any other intellectual property right;
8.4.2.any confidentiality rights, privacy rights or rights under data protection legislation;
8.4.3.any contractual obligation owed to any person; Or
8.4.4.any court order or judicial decision.
8.5.You must not use our marketplace and/or our mobile application to link to any website or web page consisting of or containing any material or content which, if published on our marketplace and/or our application mobile, would violate the provisions of these general conditions.
8.6.You must not submit to our marketplace and/or our mobile application any material or content that is or has ever been the subject of threatened or actual legal action or any other similar complaint.
8.7.The function that allows users on our marketplace and/or our mobile application to provide their opinions and comments may be used to facilitate buyer reviews of products. You must not use this feature or any other form of communication to provide inaccurate, inauthentic or false reviews and/or opinions.
8.8.You must not interfere with a transaction by: (i) contacting another user to buy or sell an item listed on our marketplace and/or our mobile application outside of these; or (ii) communicate with a user involved in an active or completed transaction to warn them to avoid a particular buyer, seller or item; or (iii) contact another user with the intent to collect payments.
8.9.You acknowledge that all users of our marketplace and/or our mobile application are solely responsible for interactions with other users and you must exercise caution and good judgment in your communication with users. You must not send them any personal information, including your credit card details and any payment method.
8.10.We may review your Content periodically and we reserve the right to remove any Content in our discretion for any reason.
8.11.If you become aware of any illegal and illicit material, content or activity on our marketplace and/or our mobile application, or of any material, content or activity that violates these terms and conditions, you may notify us by contacting us at the contact details defined in section 26 below.
9.Our rights to use your content
9.1.You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content on our marketplace and/or on our mobile application, and through our marketing channels, social networks and any existing or future media.
9.2.You grant us the right to sublicense the rights granted under Section 9.1.
9.3.You grant us the right to bring legal action for violation of the rights granted under Section 9.1.
9.4.You hereby waive all of your moral rights in your Content to the extent permitted by applicable law; and you warrant and represent that all other moral rights in your Content have been waived to the maximum extent permitted by applicable law.
9.5.Without prejudice to our other rights under these terms and conditions, if you breach our content rules in any way, or if we reasonably suspect that you have broken our content rules, we may remove, unpublish or modify all or part of your content.
10.Use of the marketplace and the mobile application
10.1.In this Section 10, the words “marketplace” and “mobile application” shall be used interchangeably to refer to the Snopet.co.uk website and mobile application.
10.2.You can:
10.2.1.view the pages of our marketplace in a web browser;
10.2.2.download pages from our marketplace for caching in a web browser;
10.2.3.print pages from our marketplace for your personal, non-commercial use, provided that such printing is not systematic or excessive;
10.2.4.stream audio and video files from our marketplace using our marketplace media player or our mobile application; And
10.2.5.use our marketplace services and/or our mobile application using a web browser, subject to compliance with the other provisions of these general conditions.
10.3.Except as expressly permitted by Section 10.2 or other provisions of these Terms and Conditions, you must not download any material from our marketplace and/or our mobile application or save any such material to your computer, tablet, mobile phone or any other digital storage medium.
10.4.You may only use our marketplace and/or mobile application for personal and professional purposes to sell or purchase products on our marketplace and mobile application.
10.6.Unless you own or control real and relevant rights to the material or content in question, you must not:
10.6.1.republish content from our marketplace and/or mobile application (including republication on another marketplace and/or mobile application);
10.6.2.sell, rent or license sublicensing content from our marketplace and/or mobile application;
10.6.3.show any material or content from our marketplace and/or mobile application in public;
10.6.4.exploit the material or content of our marketplace and/or our mobile application for commercial purposes; Or
10.6.5.redistribute material or content from our marketplace and/or mobile application.
10.7.Notwithstanding Section 10.6, you may transmit links to products on our marketplace and/or mobile application and redistribute our newsletter and promotional materials in print and electronic form to any person.
10.8.We reserve the right to suspend or restrict access to our marketplace and/or our mobile application, to certain parts of our marketplace and/or our mobile application. We may, for example, suspend access to the marketplace and/or the mobile application during server maintenance or when we update the marketplace and/or the mobile application. You must not circumvent, or attempt to circumvent, any access restriction measures on the marketplace and/or the mobile application.
10.9.You must not:
10.9.1.use our marketplace and/or mobile application in any way or take any action that causes or may cause damage to the marketplace and/or mobile application or impairment of performance, availability, accessibility, integrity or security of the marketplace and/or the mobile application;
10.9.2.use our marketplace and/or mobile application in an unethical, illegal, illicit, fraudulent or harmful manner, or in connection with any illegal, illicit, fraudulent or harmful purpose or activity;
10.9.3.hack or otherwise alter our marketplace and/or our mobile application;
10.9.4.probe, scan or test the vulnerability of our marketplace and/or mobile application without our permission;
10.9.5.circumvent any authentication or security system or process on or in connection with our marketplace and/or mobile application;
10.9.6.use our marketplace and/or mobile application to copy, store, host, transmit, send, use, publish or distribute any material or content consisting of (or linked to) any spyware, computer virus, Trojan horse, worm, logger keystroke, rootkit or any other malicious computer software;
10.9.7.impose an unreasonably high load on our marketplace and/or mobile application resources (including bandwidth, storage capacity and processing capacity);
10.9.8.decipher or decrypt any communication sent through or to our marketplace and/or mobile application without our permission;
10.9.9.conduct systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our marketplace and/or mobile application without our express written consent;
10.9.10.access or otherwise interact with our marketplace and/or mobile application using any robot, spider or other automated means, except for search engine indexing purposes;
10.9.11.use our marketplace and/or our mobile application except through our public interfaces;
10.9.12.violate the guidelines set out in the robots.txt file of our marketplace and/or our mobile application;
10.9.13.use data collected on our marketplace and/or mobile application for any direct marketing activities (including, without limitation, email marketing, SMS marketing, telemarketing and direct mail); Or
10.9.14.do anything that interferes with the normal use of our marketplace and/or mobile application.
11.Intellectual property (Copyright) and registered trademarks
11.1.Subject to the express provisions of these general conditions:
11.1.1.we, together with our licensors, own and control all copyright and other intellectual property rights in and to the material and any content on our marketplace and/or mobile application; And
11.1.2.all copyright and other intellectual property rights as well as the material and content on our marketplace and/or mobile application are reserved.
11.2.The Snopet.co.uk logos and our other trademarks are trademarks owned by us; we do not grant any authorization for the use of these marks, and such use may constitute a violation of our rights.
11.3.Registered and unregistered third party trademarks or service marks on our marketplace and/or mobile application are the property of their respective owners and we do not endorse and are not affiliated with any of the rights holders and , as such, we cannot grant any license to exercise these rights.
12.Data Privacy
12.1.Buyers agree to the processing of their personal data in accordance with the conditions set out in our Privacy Policy and our page relating to our notice about Cookies from Snopet.co.uk.
12.2.Snopet.co.uk will process all personal data obtained through the marketplace and associated services in accordance with the terms and conditions set out in our Privacy Policy and Cookies Policy.
12.3.Sellers are directly liable to Buyers for any misuse of their personal data and Snopet.co.uk has no liability to Buyers in respect of any misuse of their personal data by Sellers.
13.Due Diligence and Right to Audit
13.1.We operate an anti-fraud and anti-money laundering compliance program and reserve the right to perform due diligence on all users of our marketplace and/or mobile application.
13.2.You agree to provide us with all information, documents and access to your business premises that we may require:
13.2.1.in order to verify your membership and the execution of your obligations under these general conditions;
13.2.2.for disclosure purposes, pursuant to a valid order of a court or other government agency; Or
13.2.3.to the extent required by applicable law or regulation.
14.Role of Snopet.co.uk as a Marketplace
14.1.Vous reconnaissez que:
14.1.1.Snopet.co.uk provides a marketplace for third party buyers and sellers to Snopet.co.uk, where Snopet.co.uk is the seller of a product;
14.1.2.the seller concerned with the sale of the products on our marketplace (whether Snopet.co.uk is the seller or a third party seller) remains at all times exclusively responsible for the products he sells on the marketplace; And
14.1.3.in the event of a problem related to the purchase of a product on the marketplace and/or the mobile application, the buyer must contact the relevant seller of the product by following the instructions issued by our customer service and after-sales service. Snopet.co.uk.
14.2.We undertake to ensure that Snopet.co.uk, or third party sellers, as applicable, submit information relating to their products on the marketplace that is complete, accurate and up-to-date in accordance with the following:
14.2.1.the relevant seller guarantees and represents the completeness and accuracy of its information published on our marketplace and/or our mobile application regarding its products;
14.2.2.the seller concerned guarantees and declares that the information published on the marketplace and/or on the mobile application is up to date; And
14.2.3.If a Buyer has a complaint regarding the accuracy or completeness of product information received from a Seller (including where Snopet.co.uk is the Seller), the Buyer may appeal to the relevant Seller by following the process set out in the Snopet.co.uk Dispute Resolution Policy.
14.3.We do not guarantee or represent that the marketplace and/or mobile application will operate without failure; or any service on the marketplace and/or the mobile application will remain available during the occurrence of events beyond the control of Snopet.co.uk (including events falling under force majeure) which include, but are not limited to to: flood, drought, earthquake or other natural disasters; hacking, viruses, malware or other malicious software attacks on the Marketplace and/or mobile application; terrorist attacks, civil war, civil unrest or riots; wars, threats of war or preparations for war; epidemics or pandemics; or extra-constitutional events or circumstances which materially and negatively affect the political or macroeconomic stability of the territory as a whole.
14.4.We reserve the right to interrupt or modify all or part of our services, and to stop publishing our marketplace and/or our mobile application, at any time, in our sole discretion, without notice or explanation; and you will not be entitled to any compensation or other payment in the event of any discontinuance or modification of any service offered on our marketplace and/or mobile application, or if we cease publishing the marketplace and/or mobile application. This is without prejudice to your rights in relation to any unfulfilled orders or other existing liabilities of Snopet.co.uk.
14.5.If we discontinue or modify all or part of our marketplace and/or our application in circumstances unrelated to force majeure, we will provide buyers and sellers at least fifteen (15) days’ notice with clear guidance on how to proceed with current transactions or other existing obligations of snopet.co.uk.
14.6.We do not guarantee any commercial results regarding the use of our marketplace and/or our mobile application.
14.7.To the maximum extent permitted by applicable law and subject to Section 15.1 below, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our marketplace and/or our mobile application and their uses.
15.Limitations and exclusions of liability
15.1.Nothing in these terms and conditions will:
15.1.1.limit any liability in any way that is not permitted under applicable law; Or
15.1.2.exclude any liability or legal rights that may not be excluded under applicable law.
15.2.The limitations and exclusions of liability set out in this Section 15 and elsewhere in these terms and conditions:
15.2.1.are subject to the provisions of section 15.1; And
15.2.2.govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, liabilities in tort (including negligence) and for breach of statutory duty, except to the extent required expressly provided otherwise in these general conditions.
15.3.In relation to the services provided to you, we will not be liable to you for any loss or damage of any kind.
15.4.Our aggregate liability to you in respect of any contract for the provision of services under these terms and conditions will not exceed the total amount paid to us and payable under the contract. Each separate transaction on our marketplace and/or mobile application constitutes a separate contract for the purposes of this Section 15.
15.5. Notwithstanding clause 15.4 above, we will not be liable to you for any loss or damage of any nature, including in respect of:
15.5.1.any loss caused by an interruption or malfunction of the marketplace and/or the mobile application;
15.5.2.any loss arising from an event or events beyond our reasonable control;
15.5.3.any business loss, including (without limitation) loss of profits or damages to profits, revenues, receipts from use, production, anticipated savings, business, contracts, commercial opportunities or funds of commerce;
15.5.4.any loss or corruption of any data, database or software; Or
15.5.5.any special, indirect or consequential loss or damage.
15.6.You agree that we have an interest in limiting the personal liability of our officers and employees and, in light of this interest, you acknowledge that we are a limited liability entity; you agree not to bring any claim personally against our officers or employees in respect of any losses you suffer in connection with our marketplace and/or mobile application or these terms and conditions (this will not limit or exclude the liability of the the limited liability entity itself for the acts and omissions of our officers and employees).
15.7.Our marketplace and Our application include hyperlinks to other websites owned and operated by third parties; these hyperlinks are not recommendations. We have no control over third party websites and their content, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
16.Compensation
16.1.You hereby indemnify us and agree to keep us indemnified against:
16.1.1.all losses, damages, costs, liabilities and expenses (including, without limitation, legal costs and all amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly from your use of our marketplace and/or our mobile application or from any violation by you of any provision of these terms and conditions or the codes, policies or guidelines of Snopet.co.uk; And
16.1.2.any VAT or other tax liability that we may incur in connection with any sale, supply or purchase made through our marketplace and/or mobile application, where such liability arises from your failure to pay, withhold, declaration or registration for payment of any VAT or other tax due in any jurisdiction.
17.Violation of these terms and conditions
17.1.If we authorize the creation and registration of an account on our marketplace and/or our mobile application, it will remain open indefinitely, subject to these general conditions.
17.2.If you breach these terms and conditions or we reasonably suspect that you have breached these terms and conditions
or any code, policy or guideline of Snopet.co.uk in any manner, we reserve the right to:
17.2.1.temporarily suspend your access to our marketplace and/or our mobile application;
17.2.2.permanently prohibit you from accessing our marketplace and/or our mobile application;
17.2.3.prevent computers using your IP address from accessing our marketplace and/or our mobile application;
17.2.4.contact one or all of your Internet service providers and ask them to block your access to our marketplace and/or our mobile application;
17.2.5.suspend or delete your account on our marketplace and/or our mobile application; and/or
17.2.6.take legal action against you, whether for breach of contract or otherwise.
17.3.When we suspend, prohibit or block your access to our marketplace and/or our mobile application or to part of them:
17.3.1.you must not take any action to circumvent any such suspension, ban or blocking (including, without limitation, creating and/or using a different account).
18.Entire Agreement
18.1.These general conditions, and the codes, policies and guidelines of Snopet.co.uk accessible on our marketplace and/or our mobile application (and with regard to sellers: the general conditions applicable to the seller) constitute the entirety of the agreement between you and us in relation to your use of our marketplace and/or our mobile application and supersedes all previous agreements between you and us in relation to your use of our marketplace and/or our mobile application.
19.Hierarchy
19.1.In the event of a conflict between these Terms of Use, the Seller Terms and Conditions and the codes, policies and guidelines of Snopet.co.uk, these Terms of Use, the Seller Terms and Conditions and the codes, policies and policies and Snopet.co.uk guidelines shall prevail in the order set forth herein.
20.Edit
20.1.We may revise these Terms and Conditions, Seller Terms and Conditions and Snopet.co.uk codes, policies and guidelines from time to time.
20.2.The revised terms and conditions apply from the date of their publication on our marketplace and/or our mobile application.
21.Waiver
21.1.No waiver of any breach of any provision of these Terms and Conditions shall be construed as a further or continuing waiver of any other breach of such provision or any breach of any other provision of these Terms and Conditions.
22.Divisibility
22.1.If any provision of these terms and conditions is found by a court or other competent authority to be unlawful and/or unenforceable, the remaining provisions will remain in force.
22.2.If any unlawful and/or unenforceable provision of these terms and conditions would become legal or enforceable if part of it were deleted, that part will be deemed to be deleted, and the remainder of the provision will continue in full force and effect.
23.Transfer
23.1.You hereby agree that we may assign, transfer,subcontract or otherwise deal with our rights and/or obligations under these terms and conditions.
23.2.You may not, without our prior written consent, assign, transfer, subcontract or otherwise deal with your rights and/or obligations under these terms and conditions.
24.Rights of third parties
24.1.A contract entered into under these terms and conditions is for our benefit and your benefit, and is not intended to benefit any third party or be enforceable by any third party.
24.2.The exercise of the rights of the parties under a contract concluded under these general conditions is not subject to the consent of any third party.
25.Applicable law and jurisdiction
25.1.These general conditions are governed and interpreted in accordance with the law of Morocco.
25.2.Any dispute relating to these general conditions is subject to the exclusive jurisdiction of the competent courts of Morocco.
26.Our Company contact details and notifications
26.1. You can contact us using the contact details below
26.2. You can contact our sellers for post-sales matters, including disputes, by asking Snopet.co.uk for their contact details, including the seller’s full legal name and, if applicable, the name of its store, in accordance with the Dispute Resolution Policy, under which Snopet.co.uk is required to ensure that the seller is identifiable and clearly linked to the transaction in question
26.3. You consent to receive notices electronically from us. We may provide all communications and information relating to your use of the marketplace and/or mobile application in electronic format, either by posting it on our marketplace or mobile application or by email to the email address listed in your account . All such communications will be deemed written notices received by you, and will be duly delivered to you.